What are the responsibilities and job description for the Hotel Housekeeper position at Hampton Inn St. Louis-Columbia?
Job Description:
The ideal candidate will have great attention to detail, time management skills, organizational skills, and communication skills.
Essential Job Skills:
- Must be able to work independently and with minimal supervision.
- Must be able to problem solve and troubleshoot to resolve guest issues that may arise and respond to emergencies.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high-pressure situations.
ESSENTIAL JOB FUNCTIONS:
Responsibilities include but are not limited to:
- Dust furniture and appliances.
- Empty trash bins and remove any debris.
- Dust furniture and appliances.
- Clean light fixtures and windows.
- Make beds
- Vacuum, dust, and mop floors.
- Clean bathrooms, including floors, sinks, showers/tubs, and toilets.
- Shampoo carpets, vacuum, and clean rooms.
- Wash dishes, clean kitchen counters and appliances.
- Clean mirrors, windows, shelves, and light fixtures in bathrooms or bedrooms.
- Ensure individual rooms are in a state of readiness for guest arrival., Retrieve additional supplies from storage areas as needed.
- Any other duties as assigned
REQUIREMENTS:
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Must be proficient in Windows operating systems company-approved spreadsheets and word processing.
- Comply with quality assurance expectations and standards.
- Develop and maintain positive working relationships with others.
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets.
EDUCATION: High school diploma