What are the responsibilities and job description for the Night Auditor (Part Time Friday and Saturday nights) position at Hampton Inn & Suites Ann Arbor West?
Qualifications/Skills:-High Level of customer service/people skills-Energetic-Function in a fast pace environment-ability to Multitask--Professional appearance, speaking voice and demeanor-Self motivated-Ability to promptly and efficient perform job duties under pressure-Flexible schedule-Skilled in resolving guest issues-Team player-Reliable-Available weekends and holidays-Hotel or hospitality experience preferred-Self motivated, strong communication skills hard working dedicated individual-flexible with schedule able to be on call-Reliable, responsible, dependable, and able to fulfill obligations.-Resolving Conflicts and Handling complaints-Customer Service- Knowledge of principles and processes for providing customer and services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfactionRequired experience:
- customer service: 2 years
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekends only
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Ability to Relocate:
- Ann Arbor, MI 48103: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16