What are the responsibilities and job description for the Guest Services Representative position at Hampton Inn & Suites, Brigham City?
Guest Services Representative Job Description:
We are seeking a highly skilled Guest Services Representative to join our team at the Hampton Inn & Suites, Brigham City. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences through personalized support and assistance. If you have a passion for delivering outstanding customer service and working in a dynamic environment, we encourage you to apply!
Responsibilities:
• Welcome and register guests in a friendly and efficient manner.
• Respond to guest inquiries and resolve any issues that may arise during their stay.
• Collaborate with other departments to ensure seamless operations and maximize guest satisfaction.
• Participate in ongoing training and development to enhance your skills and knowledge.
• Demonstrate a commitment to delivering exceptional guest service and exceeding expectations.
Requirements:
• High school diploma or equivalent required.
• Previous experience in customer-facing roles preferred.
• Excellent communication and problem-solving skills.
• Ability to work effectively in a team environment.
• Basic math skills and accuracy with handling cash transactions.
We are seeking a highly skilled Guest Services Representative to join our team at the Hampton Inn & Suites, Brigham City. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences through personalized support and assistance. If you have a passion for delivering outstanding customer service and working in a dynamic environment, we encourage you to apply!
Responsibilities:
• Welcome and register guests in a friendly and efficient manner.
• Respond to guest inquiries and resolve any issues that may arise during their stay.
• Collaborate with other departments to ensure seamless operations and maximize guest satisfaction.
• Participate in ongoing training and development to enhance your skills and knowledge.
• Demonstrate a commitment to delivering exceptional guest service and exceeding expectations.
Requirements:
• High school diploma or equivalent required.
• Previous experience in customer-facing roles preferred.
• Excellent communication and problem-solving skills.
• Ability to work effectively in a team environment.
• Basic math skills and accuracy with handling cash transactions.
