Breakfast Attendant

Job Description

Major Areas of Accountability

• Ensures guest satisfaction by preparing breakfast daily according to operational policies and standards and maintaining a clean and sanitary environment.
• Prepare and set-up breakfast items
• Greet and acknowledge guests as they arrive. Must be able to initiate and engage in conversation with guests.
• Bus and clear tables, straighten chairs and properly arrange the furniture.
• Brew fresh coffee as needed.
• Restock drink and food items and other supplies (ex. Plastic ware, napkins, cups, etc.)
• Maintain the cleanliness of the breakfast area, keeping it orderly
• Wiping up spills.
• Empty trash receptacles
• Thank guests as they depart
• Clean all equipment and breakfast/kitchen areas
• Sweeps and mops dining /kitchen area
• Properly store all unused drink, food items and supplies in accordance with health codes
• Inspects storage areas, fridges, and freezers for inventory counts
• Follow hotel operational procedures to ensure orders are placed for items that are below par levels
• Receive supplies, date and rotate stock
• Contributes to guest satisfaction by attending to breakfast bar guest needs.
• Acquires a working knowledge of hotel, in house facilities, and local information to respond to guest questions in these areas as required.
• Informs manager of any guest dissatisfaction.

Ensures the property consistently maintains a clean, hospitable and professional environment.

• Adheres to Hotel’s standards of operations
• Ensuring compliance with licensing laws, health and safety, and other statutory regulations.
• Maintains safe and secure environment for guests and associates.
• Maintain a clean, pleasant, and professional image to the guest.
• Follows hotel’s grooming and dress standards and wear the proper uniform at all times.
• Attends work on time as scheduled.
• Courteously and promptly responds to guests’ requests

General Job Performance Requirements

• Associate is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
• Maintains a favorable working relationship with all other company associates to foster and promote a cooperative and harmonious working climate
• Requests assistance as needed.
• Requires strong attention to detail
• Ability to communicate to guests and team members verbally or in written form.
• At all times projects a favorable image of the Hotel to the public.

General Physical Requirements.

The following are the customary physical Efforts required to perform the essential functions of this job with or without accommodation.

• Move, transport, put, install, remove, replace, position, place, and transfer.
• Move about or to, position self.
• Operate, adjust attach, position, set up, handle, tend to activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service
• Stand for extended periods of time.
• Communicate, converse, discern, convey, discuss.
• Determine, identify, recognize, perceive, estimate, judgment, compare, observe, assess.
• Ability to bend, lift, kneel, and be in motion for the full day
• Must be able to move continuously during work hours and able to lift and/or carry 50 pounds.

Competencies

• Be at work consistently and on time; Arrive at meetings on time.
• Able to read and interpret written information.
• Able to work alone or with others.
• Able to deal with frequent change, delays, or unexpected events.
• Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan.
• Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail.
• Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly.
• Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
• Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics.
• Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process.
• Contribute to building a positive team spirit; ask for and offer help when needed.
• Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values.
• Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Morning shift

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant Experience: 1 year (Preferred)

Work Location: In person

Salary : $17 - $18