What are the responsibilities and job description for the Night Auditor 11pm-7am (Part Time) position at Hampton Inn & Suites Grand Rapids-Airport 28th St?
We are looking for a Night Auditor to join our team and provide exceptional customer service to our guests. The successful candidate will be responsible for greeting guests, answering phones, taking reservations, and providing information about the hotel and its services. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet and welcome guests upon arrival.
- Answer all incoming calls and redirect them or keep messages.
- Answer questions and address complaints from guests.
- Maintain a clean and orderly front desk area.
- Check guests in and out of the hotel.
- Process payments and handle cash transactions.
- Provide information about the hotel, local attractions, and services offered.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Night shift
Ability to Commute:
- Grand Rapids, MI 49512 (Required)
Ability to Relocate:
- Grand Rapids, MI 49512: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16