What are the responsibilities and job description for the Front Desk Associate position at Hampton Inn & Suites in Canton?
Hampton Inn and Suites Canton is looking for an enthusiastic, friendly, and engaging individual for our front desk. Come be part of an awesome growing company with development opportunities and a supportive environment where you can use your customer service skills to make a difference in the days of our guests.
Shifts Available: 3pm-11pm
Priority to candidates with front desk experience at a Hilton property.
Daily tasks include:
- Check guests in/out
- follow up with guest needs.
- Assign guests to rooms. Determine upgrades for qualifying guests.
- Communicate guest needs to maintenance staff.
- Keep Suite Shop stocked with food and alcohol.
- Keeping lobby and breakfast tidy and welcoming to guests.
- Help prepare/manage breakfast with Breakfast Host.
- Process billing for hotel guests
- First point of contact for any issues with the hotel
Job Type: Full Time, Part Time, Part Time-Full Time
Pay: Starting $13.00 - negotiable per hour depending on experience.
Hotel experience is a highly valued but not necessary. If no prior hotel/Hilton experience, we offer training to get you up and running in our system.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: In person
Salary : $13 - $15