Director of Sales

We are seeking an energetic, community-oriented Director of Sales to guide the direct sales efforts of our Hampton Inn and Suites Downtown Kansas City Crossroads. In this role, you’ll have the ability to showcase your leadership and sales skills, creating exceptional customer experiences, all while enjoying a competitive salary. This is a great opportunity in a high occupancy, hotel that has a total of 112 keys. 

 At Hospitality America, winner of Top 10 Workplaces USA for the second year in a row, we believe that everyone should have a work environment that is both fun and rewarding. As a valued member of our Hospitality America family, you'll be an integral part of a dedicated team that is driven by our exceptional people, and our values which are guided by the acronym P.E.A.C.H.:

PASSIONATE – Passionate with the spirit to serve.

EXCELLENCE – Committed to excellence that inspires results.

ADAPTABLE – Adjust, adapt, and overcome.

COMMUNITY – Creators of collaborative community invested in growth. HUMBLE – Humble, trustworthy, and transparent

HUMBLE – Humble, trustworthy, and transparent.

What You’ll Do

• Grow existing accounts and generate new business, utilizing available resources including, but not limited to, Delphi, brand specific tools, TravelClick, ProfitSage, internal BI tools, etc.
• Serve as the hotel and market expert communicating all related, relevant information to inform the sales strategy.
• Provide financial leadership of the sales process including group/ catering revenue. Forecast, prepare, and participate in the creation of the annual budget and prepare financial reviews at the property level and above.
• Conduct ongoing, comprehensive reviews of competitors, understand their comp sets, current and targeted business mix, as well as their strategy.
• Actively engage in the local community to further increase brand/product awareness via approved memberships, charitable activities, and business community/networking events.
• Develop and maintain strong relationships with account decision makers, brand liaisons, housing agencies, etc.
• Engage in open, direct, and respectful communication of objectives to the entire hotel team, ensuring everyone is informed and included about sales strategies.
• Ensure key stakeholders of the hotel revenue team actively participate in every strategy-related decision and that all tactical/ operational plans are understood, agreed upon and updated for successful implementation.
• Maintain sales reports to track performance and progress towards goals, ensuring data is accurate across various reporting channels.

Why Hampton Inn and Suites Downtown Kansas City Crossroads:

• Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work
• Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work everyday!
• Top Notch Training and Growth Opportunities: We'll make sure you have what you need to excel in your career!
• Paid holidays and vacation time.

EDUCATION AND EXPERIENCE

• Minimum of at least 2 years of experience required in a hotel sales/leadership role preferably in a Marriott CFRST brand.
• Exceptional verbal and written communication skills.
• Ability to cultivate a productive team that embodies PEACH.
• Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.
• Strong knowledge of Delphi.fdc and Marriott proprietary systems preferred but not required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand for prolonged periods of time.
• Must be able to lift up to 15 pounds.
• Must be able to navigate various departments of the organization’s physical premises.

TRAVEL:

Less than 5%

AFFIRMATIVE ACTION/EEO STATEMENT:

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

ADDITIONAL INFORMATION:

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.