What are the responsibilities and job description for the Night Auditor position at Hampton Inn & Suites Louisville East?
We are looking for a reliable and honest night auditor and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include:
- Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
- Handling customer requests and complaints and directing other employees or departments accordingly
- Creating invoices, bills and checks for vendors, employees and contractors
- Managing and updating all official documentation pertaining to the role
- Ensuring that all end-of-day activities have been successfully executed by employees in all departments
- Answering calls and queries related to potential booking.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.50 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $13 - $16