What are the responsibilities and job description for the Front Desk Associate/Night Auditor position at Hampton Inn & Suites Port Aransas?
Our hotel is seeking a Front Desk Agent to join our team! The ideal candidate must have open availability. Front desk agents are the first face of the hotel and they are responsible for checking guests in and out and assisting with guests needs. Our Front Desk Agent will also be responsible for handling guest requests and concerns and must be able to create positive experiences for our guests every time.
Responsibilities:
- Welcome guests with a strong sense of enthusiasm.
- Answer the phone with a pleasant tone.
- Provide accurate information to guests.
- Oversee the check-in and check-out process at the front desk.
- Organize hotel's seating and lobby areas to promote guest comfort; Create a variety of activities for guest enjoyment, such as games and reading material, while working to ensure that guests' experience is enjoyable.
Job Types: Full-time, Part-time
Pay: $12.00 - $13.50 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Work Location: In person
Salary : $12 - $14