What are the responsibilities and job description for the Hotel General Manager position at Hampton Inn & Suites Port St. Lucie?
Must have Previous Supervisory Position
Must have Hilton PEP Operating System Experience
Wage and Benefits:
- Vision Insurance
- Medical Insurance
- Dental Insurance
- 401(K) Match
- Paid Time Off
- Hilton Travel Benefits
Job Summary:
We are seeking an experienced and dynamic Hotel General Manager to lead our team and oversee all aspects of hotel operations. The ideal candidate will be responsible for ensuring a high standard of guest satisfaction, optimizing financial performance, and managing staff effectively.
Key Responsibilities:
Oversee daily hotel operations, including front desk, housekeeping, food & beverage, and maintenance.
Ensure exceptional guest service and maintain high customer satisfaction ratings.
Develop and implement strategies to maximize revenue and profitability.
Manage budgets, financial reports, and cost control measures.
Hire, train, and mentor staff to ensure a motivated and efficient team.
Ensure compliance with health, safety, and legal regulations.
Establish and maintain strong relationships with guests, vendors, and stakeholders.
Handle guest complaints and resolve issues in a professional manner.
Requirements:
Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
Minimum of 3 years of experience in hotel management or a similar role.
Strong leadership, communication, and problem-solving skills.
Experience in budgeting, financial planning, and revenue management.
Knowledge of hotel software and management systems.
Ability to work flexible hours, including weekends and holidays.
Benefits:
Competitive salary & performance-based bonuses
Health, dental, and vision insurance
Paid time off & vacation benefits
Employee discounts on hotel stays and dining
Professional development opportunities
If you are a results-driven hospitality professional with a passion for guest service and team leadership, we invite you to apply!