What are the responsibilities and job description for the Houseman Part-time position at Hampton Inn & Suites-San Luis Obispo?
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
Perform quality assurance (QA) requirements for the department.
Assist guests by loading and unloading luggage.
Maintain security for guests and property by ensuring doors are locked.
May be required to perform light housekeeping duties.
Pick up trash inside and outside the property.
Report outage of lights inside and outside the property.
Remain highly visible and be readily available for guests at all times.
Take the initiative to offer assistance or answer questions throughout the hotel.
Proper administration of key control.
Willingness and ability to train new associates.
Complete maintenance work orders and deliver to the supervisor in a timely manner.
Thoroughly understand and implement the Brand service culture.
Perform other duties as required. Education and/or Experience:
A High School diploma or GED is preferred.
No previous experience is required.
A good driving record is required. SPECIAL REQUIREMENTS:
Prompt and regular attendance.
Work flexible hours and/or overtime as required.
Participate in all mandatory job training and meetings.
Adhere to property policies and procedures, the Employee Handbook, and/or other property and IMM documents.
Immediately report any suspicious activities by guests or others.
On-call status CPR/First Aid Certification or ability to obtain certification.
Have a valid U.S. Drivers License
Have zero DWI/DUI incidents on driving record for the past three years.
Have zero “major infractions” on driving record for the past three years.
The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work overtime as required.
Comply with hotel and/or department uniform and professional behavior and appearance standards.
Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.
You must have a California driver's license
You must be at least 21 years of age.
Please notice, this is also a Houseman position so there will be cleaning duties.
A background check will be performed.
Job Type: Part-time
Pay: $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Weekends only
Supplemental Pay:
- Tips
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18