What are the responsibilities and job description for the Weekend Hotel Night Auditor position at Hampton Inn & Suites-San Luis Obispo?
Currently looking for one part time night auditor. The shift is from 11pm-7am, Friday & Saturday nights and 1 to 3 other front desk shifts may be assigned as required. Experience is preferred, but will train the right candidate.
SUMMARY: Responsible for all Front Desk Clerk duties, as well as auditing duties listed below. Balance all room charges and cash and credit card transactions for the ending day.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals. Perform quality assurance (QA) requirements for department. Ensures that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed. Remain highly visible and readily available for guests at all times. Assist team with training, supplies and support in order to consistently provide Brand quality service. Take initiative to offer assistance or answer questions throughout the hotel. Perform night audit to verify all previous Front Desk shift transactions; perform night audit checklist. Program wakeup calls. Post Print out audit packet. Prepare for next day's arrivals. Walk the property hallways and public areas for safety and security measures. Ensure that all exterior doors are locked, allowing key access only. Maintain proper administration of key control. Communicate with GeneralManager/Assistant General Manager regarding any real or potential emergency situations. Communicate pertinent shift information (Group information, current selling strategy, follow-up required for guests or shift responsibilities, etc.) to managers and associates both verbally and in writing via log-book. Update as necessary.Verify room status with housekeeping report.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
Salary : $18 - $20
