What are the responsibilities and job description for the Front Desk Agent position at Hampton Inn & Suites Tulsa Central?
What you will be doing most days:
- Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
- Work proficiently on the hotels electronic reservation system, as well as, other computer programs to ensure a seamless workflow
- Handle all financial matters including credit card and cash transactions securely, accurately, and with the utmost integrity
- Anticipate guests needs and go out of your way to maximize the guest experience
- Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
Requirements for this position:
- Love working with people and will go above and beyond for each guests needs
- Working well with other departments and enjoying working and being part of a team
- Excellent oral, written, and interpersonal communication skills
- You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guest.
- must be able to work weekends and must available to work flexible hours.
Physical Requirements for this Position:
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Job Types: Full-time, Part-time
Schedule:
- 8 hour shift
- Day shift
- Evening Shift
- Holidays
- Monday to Friday
- Weekends
Job Type: Full-time
Pay: $13.00 - $13.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $13 - $14