What are the responsibilities and job description for the Head Housekeeper position at Hampton Inn & Suites?
Overview
We are seeking a dedicated and experienced Head Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness and guest satisfaction. The ideal candidate will have a strong background in custodial services, housekeeping management, and floor care within the hospitality industry. This role is essential in ensuring that all areas of our facility are clean, organized, and welcoming for guests.
Responsibilities
- Oversee daily housekeeping operations to ensure compliance with cleanliness standards.
- Train, supervise, and evaluate housekeeping staff to promote a high level of performance.
- Develop and implement cleaning schedules and procedures for all areas of the facility.
- Conduct regular inspections of guest rooms and common areas to ensure quality standards are met.
- Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
- Address any guest complaints or concerns regarding cleanliness promptly and professionally.
- Collaborate with other departments to ensure seamless operations and guest satisfaction.
- Maintain records of cleaning activities, staff performance, and supply usage.
Experience
- Proven experience in custodial services or housekeeping management within a hotel or hospitality setting.
- Strong knowledge of floor care techniques and industrial cleaning practices.
- Excellent leadership skills with the ability to motivate and manage a team effectively.
- Attention to detail with a commitment to maintaining high cleanliness standards.
- Strong communication skills to interact effectively with staff and guests.
- Ability to manage time efficiently and prioritize tasks in a fast-paced environment.
Join our team as the Head Housekeeper and play a vital role in creating an exceptional experience for our guests through your leadership and commitment to excellence in cleanliness.
Job Type: Full-time
Pay: $13.60 - $14.86 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotating shift
Ability to Relocate:
- Webster, TX 77598: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15