What are the responsibilities and job description for the Housekeeper/Room Attendant position at Hampton Inn & Suites?
A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.
Responsibilities:
QUALIFICATIONS:
- High School diploma or equivalent required.
- Experience in a hotel or a related field preferred.
- This position requires strong attention to detail ability to communicate effectively with guests and team members verbally or in written form.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Weekend and holiday availability required.
RESPONSIBILITIES:
- Approach all encounters with guests and employees in a friendly service-oriented manner.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Thoroughly clean and restock the required number of guest rooms per shift.
- Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guest rooms.
- Perform other tasks/jobs as assigned by the supervisor or manager.
- May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
- Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils touching up paint on walls/molding touching up scratched furniture or rehanging closed slide doors.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $14 - $15
