General Manager

Job Purpose:

Management of all hotel areas of operation to achieve guests and employee satisfaction and quality service while meeting or exceeding the planned financial and operational goals as presented by senior management and ownership.

Primary Responsibilities:

Assume full responsibility of the hotel and its operations.

• Manage the operational and fiscal activities of all hotel departments to include: staffing levels, budgets and financial goals.
• Plan and develop systems and procedures to improve the operating quality and efficiency of the hotel.
• Analyze and document business processes and problems. Develop solutions to enhance efficiency.
• Coordinate and implement solutions from process analysis and general departmental projects.
• Direct staff in development, analysis and preparation of reports.
• Supervise staff in accordance with company policies and procedures.
• Recruitment of new management and staff, conduct interviews and provide employee orientation and training.
• Establish employee goals and conduct employee performance reviews.
• Responsible for review and approval of staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, approval and assignment of overtime, back-up support for absent employees and shift rotations.
• Schedule and conduct regular department and management staff meetings.
• Responsible to meet hotel productivity, quality goals and guest satisfaction scores goals.
• Complete Human Resources documentation in accordance with company policies and timeliness rules.
• Conduct department business in accordance with all local, state and federal laws and regulations.
• Communicate with the Chief Operating Officer on a regular basis.
• Other duties as assigned.

Other Duties and Responsibilities:

Travel to attend brand and corporate training, meetings and other events as deemed necessary.

• Perform special projects and additional responsibilities as assigned. Participate in hotel task forces and committees as requested.
• A four year college degree or equivalent education/experience.
• Four to Six years of employment in a senior hotel management position with this hotel or another hotel or resort.

Job Requirements:

Requires advanced knowledge of the principles and practices within the Rooms, Sales and Food and Beverage disciplines and hotel industry.

• Extensive experience in the management of people and the analysis and resolution of complex issues and problems.
• Ability to make decisions with the use of company policies and procedures as the sole resource.
• Advanced supervisory and management skills.
• Ability to lift and move 50 lbs. without restriction.
• Advanced communication skills with the ability to negotiate and influence other hotel professionals or hotel guests.

Horizon Hospitality, LLC is proud to be an EOE employer M/F/D/V. We maintain a harassment-free work environment and reserve the right to conduct criminal background and drug screenings.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Hotel General Management: 3 years (Required)
• Hospitality: 3 years (Preferred)
• Financial analysis: 2 years (Preferred)

Work Location: In person

Salary : $60,000