Laundry/Housekeeping

Overview
Hampton Inn Watertown is looking to hire 2 people for housekeeping and One person to do a split position of laundry and housekeeping. Two to three days in laundry and two to three days in housekeeping cleaning guest rooms. Both positions start at 9AM and is done when all rooms have been cleaned and or laundry is finished. The end time can very day to day. The work week is Monday through Sunday. Must have weekend availability.

Ensures guest satisfaction by cleaning linen and terry daily according to operational policies and standards. Sort out stained linen for soaking and re-washing Set damaged linen aside to be discarded. Operate washers and dryers according to load limits and type of linen being laundered. Remove linen immediately from dryers to prevent wrinkling. Fold, stack, hang and store all laundered linen and terry. Transport clean linen to linen closets and retrieve dirty linen from floors, if necessary. Assist with monthly inventory of linen and terry. Check washing machine drains to prevent clogging. Inform Maintenance Department of any problems with equipment. Wipe down machines, clean dryer filters and sweep laundry room floor on a daily basis. Check laundry chemical supplies to ensure proper cleaning of laundry. Empty all machines and dryers and turn off all machines off at the completion of the shift.

Must have open availability. ( Monday --- Sunday)

Start times everyday at 9:00 Am-- Finish time will be different everyday depending on the demand of the hotel needs.

Major Areas of Accountability

1) Ensures guest satisfaction by cleaning guestrooms and corridors daily according to operational policies and standards.

Knock firmly twice and announce yourself before entering guestrooms.

If a guest does answer, ask when he/she would prefer you return

Do not knock on doors with Do Not Disturb Signs

Start with vacant rooms first, then complete the stay overs

Removes bed and bath linens and replaces with clean linens as required

Removes accumulated trash and debris from room as required

Clean bathroom and bedroom area

Dust all surfaces

Replenishes promotional materials and literature

Replenishes room amenities

Vacuum carpet and wash floor tile

Reports maintenance issues

Brings articles left in rooms to Housekeeping office for “Lost and Found” Handling

If a guest returns to the room while you are cleaning it, request the room key from the guest and insert the key in the lock to see that it opens the door before you allow access to the room

Smile and greet guests when they pass you, saying “Good Morning/Afternoon/Evening”

Reports unusual circumstances to Housekeeping Supervisor

Completes assigned projects

Employees can only accept tips from the guest when specifically left by the guest. A thank you note will be left by employee. No other notes should be left for guests unless approved by supervisor

30 minutes per guestroom allotted time for cleaning

2) Maximizes job efficiency by maintaining and organizing supply cart, supply closet and vacuum cleaner

Stocks supply cart correctly

Cleans cart and vacuum cleaner on a regular basis

Checks stock daily

Notifies Housekeeping Supervisor immediately if any stock shortages exist

Pulls any damaged or rewash linen and returns them to the Housekeeping department

3) Ensures safety and maximum security.

Linen closet doors must be closed and locked when unoccupied

Clean one guestroom at a time and lock the door if there is a need to leave the room before fully cleaned

Employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job

Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance

Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position

Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate

Requests assistance as needed

Requires strong attention to detail

Ability to communicate to guests and team members verbally or in written form

Ability to bend, lift, kneel, and be in motion for the full day

Job Types: Full-time, Part-time

Pay: $15.50 - $16.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Every weekend
• Holidays
• Monday to Friday

Experience:

• Laundry: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Watertown, NY 13601 (Required)

Work Location: In person

Salary : $16 - $16