What are the responsibilities and job description for the Night Auditor position at Hampton inn wetumpka?
*Overview*
THIS POSITION IS OVERNIGHT ONLY! 11PM TO 7 AM
We are seeking a Night Auditor to join our team. The ideal candidate should have a background in hospitality and possess excellent customer service skills.
*Duties*
- Conduct night audit procedures efficiently and accurately
- Handle guest check-ins and check-outs during the night shift
- Respond to guest inquiries and resolve any issues promptly
- Manage phone calls and reservations during the night hours
- Ensure the front desk area is organized and tidy
- Utilize hotel management software for various tasks
- Assist with any other duties as assigned by the management team
*Experience*
- Prior experience in night audit or a similar role is preferred
- Proficiency in using phone systems and front desk operations
- Strong customer service skills with a focus on guest satisfaction
- Multilingual or bilingual abilities are a plus for assisting international guests
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Holidays
- Overnight shift
Ability to Commute:
- Wetumpka, AL 36092 (Required)
Ability to Relocate:
- Wetumpka, AL 36092: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $14
