What are the responsibilities and job description for the Housekeeper position at Hampton Inn?
Crain Hospitality is looking for friendly, professional and highly motivated individuals who enjoy working in a fast-paced environment to join our team at Hampton Inn Derby, KS. The Housekeeping Team is responsible for cleaning guestrooms daily according to Hilton brand standards. This team is also cross-trained in laundry and houseperson duties.
Knowledge, Skills, and Abilities:
- Ability to maintain confidentiality of business and financial matters and inform related to the property, owner, guests, associates, etc.
- Professional appearance and attitude at all times
- Good interpersonal skills
- Ability to communicate effectively
- Ability to work in a fast-pace, high-energy, and demanding work environment
- Basic knowledge of hotel operations or the ability to learn quickly
- Dedicated, hard-working, and self-motivated
- Flexibility to adjust work priorities as necessary
- Ability to stand, lift and bend continuously throughout your shift
Requirements, Duties, and Responsibilities:
- Prompt and regular attendance.
- Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Hilton brand goals.
- Thoroughly clean assigned rooms, i.e., sweep, mop, vacuum, dust, clean bathroom, clean mirrors and windows, change linens, make beds, clean iron caddy and empty water from iron – all per brand standards
- Perform other general cleaning i.e., vanity areas, kitchenette, coffee makers, etc.
- Check shower curtain for mildew, scum, and clean accordingly
- Check for missing and/or damaged furniture, equipment, etc. and report it to the Executive Housekeeper
- Properly label lost and found articles and turn them in
- Report maintenance problems in guest rooms immediately
- Maintain security for guests and property by keeping room doors locked at all times
- Work in laundry area as necessary
- Remain highly visible and be readily available for guests at all times
- Willingness and ability to train new associates
- Support team members to ensure the team's entire workload is completed daily
- Maintain a clean and organized housekeeping cart at all times
- Perform other duties as required
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $15
