What are the responsibilities and job description for the Night Auditor 11p-7am position at Hampton Inn?
Looking for part time3rd shift-. 11pm -7am. 2-4 shifts per week.
Be the warm welcome that kicks off a memorable guest experience
· Acknowledge rewards members and returning guests, in person or on the phone
· Handle credit transactions
· Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys, and control and release safety deposit boxes
· Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
· Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
· Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
· Take pride in your appearance and place as a brand ambassador
What we need from you
· Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
· Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
· Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math and computers
· Flexibility - night, weekend and holiday shifts are all part of the job
· You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
· Experience - ideally, you’ll have spent at least one year in a front desk or guest service position
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Overnight shift
- Rotating weekends
- Weekends as needed
- Weekends only
Shift availability:
- Overnight Shift (Required)
Work Location: In person
Salary : $13
