What are the responsibilities and job description for the Night Auditor position at Hampton Inn?
Overview :
Opportunity : Night Auditor
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Your Growth Path
Front Office Supervisor / Accounts Payable or Receivable Clerk Front Office Manager
Your Focus
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Keep records of room availability and guests' accounts, manually or using computers.
- Prepare and distribute daily reports.
- Audit and reconcile cashiers.
- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
- Input and update financial information into the BRAINS network.
- Check guests in / out and perform Guest Service Agents tasks.
- Respond to guest inquiries and resolve complaints.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills
Work Environment and Context
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us :
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
