Business Office Manager

The Business Manager is responsible for the oversight of day-to-day operations of the community, achieving resident satisfaction, quality resident care/services, ensuring compliance with applicable state and federal requirements, and ensuring smooth operation of the community,

Duties and Responsibilities:

• Oversight of the community in a manner, which will ensure company profitability by meeting all community budget and census guidelines, set by the corporation. Follow and adhere to the budget in all situations. Monitor staffing hours and overtime daily to detect problems early. Avoid utilizing temporary staffing without approval of supervisor in advance.
• Ensure the delivery of quality care and services and ensure positive resident relations responding promptly and appropriately to resident needs, request, concerns, etc. Promote a culture where each resident is of the greatest importance.
• Propose for approval contracted services, including the beauty shop, therapy services and other ancillary services as may be required and to direct and evaluate the performance of all service contractors in providing needed services.
• Promote and maintain positive relations with residents and their families, providing the necessary resident contact, including but not limited to, service plans and dining room interaction while addressing resident concerns appropriately. Encourage resident interaction.
• Comply with all state and federal laws and regulations and all company riles and regulations regardless the care of the residents and operation of the community. Develop a positive rapport with all state regulatory representatives.
• Oversee the maintenance of accurate and appropriate records for each resident and prospective resident of the community, for each employee and other administrative activities, and maintain confidentiality of said files at all times.
• Conduct department leader meeting to focus on resident condition, admissions, discharges, resident/family concerns, like safety issues, employee injuries, and resident accident/incidents.
• Direct and monitor timely and accurate completion of all daily/weekly/monthly billings, accounting and bookkeeping requirements (i.e. residents, A/R, A/P, payroll, collections, etc.)
• Recruit, hire, provide orientation, supervise, train, discipline and terminate the department leaders of the community and be responsible for ensuring department leaders comply with the policies and procedures. Review respective job description, quality, performance, and production standards of department leaders as set by management of community and the company.
• Periodically and routinely review (90-day and annually) and evaluate department leader performance, schedule training and make adjustments as necessary.
• Perform any additional job duties set by corporation while completing all assigned duties which may change from time to time according to residents needs, staffing levels, working circumstances, and corporate directives.

Qualifications:

An Associate's degree (A. A.) or equivalent from a two-year college or technical school; or minimum of one to two years related experience and/or training; or equivalent combination of education and experience is preferred.

• A minimum of (1) years prior experience in a management position operating retirement, assisted living or skilled nursing community, or related business.
• Must possess a current specific driver’s license and appropriate driving record.

Other Requirements:

• Good communication skills, verbal and written, English language skills adequate to allow communication with residents and staff, and to understand written and verbal instructions. Compassion for the elderly and sick. Self-motivation.

Universal Precautions:

• Exposure to blood/body fluid not likely.

Physical Requirements:

• Push, pull, and lift at least 30 pounds

Weekly Schedule- Monday-Friday 9:00 am -5:00 pm

• Day shift
• Holidays
• Monday to Friday
• Weekends as needed

Experience:

• Payroll: 1 year (Preferred)
• Accounting: 1 year (Preferred)
• Human resources: 1 year (Preferred)
• Senior Living: 1 year (Preferred)

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $18