What are the responsibilities and job description for the Marina Service Associate position at Hampton Marina & Dry Storage?
About us
Hampton Marina & Dry Storage is a small business in Hampton, VA. We are professional, customer-centric, challenging and our goal is to provide great customer service and a safe, friendly environment to boaters who house their boat with us and boaters who visit our marina.
Our work environment includes:
- On-the-job training
- Safe work environment
- Business Casual work attire
The ship store/dock crew is entrusted to provide warm, friendly customer service to all patrons of the marina.
Responsibilities:
- Open and close Marina ship store/fuel docks. Provide assistance with fueling and docking boats. Collaborate with yard crew to request the launch and recovery of slip holders' boats.
- Provide exceptional customer service and support to clients visiting the marina with docking, gas sales, ship store purchases and other related activities. Maintain accurate logs and paperwork related to marina activities.
- Maintain facility cleanliness and tidy look of the marina.
Skills:
- Candidates must have a strong work ethic. They must arrive on time and be present for scheduled shifts. While at work, candidates will maintain a professional appearance and demeanor.
- Ability to effectively engage with customers and build rapport.
- Strong time management and organizational skills, Excellent communication skills, both verbal and written. Ability to work in a team environment.
- Cash handling and basic computer knowledge is required.
- Must have the ability to work weekends and holidays.
- Candidates need to be able to work outside in the elements while doing portions of this job.
This position requires a motivated individual who can effectively communicate with customers and provide exceptional service. If you have a passion for customer service and enjoy working in a customer-focused environment, we encourage you to apply. You'll love the view.
Job Types: Full-time, Part-time, Seasonal
Pay: $14.00 - $17.00 per hour
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $14 - $17