What are the responsibilities and job description for the Referral and Insurance Verification Specialist position at Hampton Roads Otolaryngology Assoc?

Job Description

Description :

Referral and Insurance Verification Specialist Job Description

Verify insurance eligibility for scheduled appointments.
Track and maintain insurance referrals to ensure continuity of care.
Answer patient inquiries regarding their account balances.
Process payments on behalf of patients.
Verify benefits and coverage for services.
Resolve billing inconsistencies and errors.
Provide pricing to self-pay patients.
Maintain confidentiality by adhering to all HIPAA guidelines / regulations.
Other duties as assigned.

Requirements :

High School Diploma or equivalent

Previous experience in medical billing / collections REQUIRED

Must possess knowledge of Explanation of Benefits (also known as EOBs, remittances, etc.) with an understanding of copays, coinsurance, deductibles, and denial codes.

Attention to detail and ability to work independently

Proficient customer service skills

The ability to multi-task in a high volume, fast-paced environment

Working knowledge of MS Office

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Referral and Insurance Verification Specialist

What are the responsibilities and job description for the Referral and Insurance Verification Specialist position at Hampton Roads Otolaryngology Assoc?

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