What are the responsibilities and job description for the Department Supervisor (Store #23) position at HAMRICK'S INC?
Job Type
Full-Time Hourly
Shift
Day & Night
Location
Gastonia, NC
Immediate Supervisor
Store Manager
Benefits
401k
Health Insurance
HSA Contributions
Dental & Vision
Life Insurance
Critical Illness Insurance
Voluntary Short-Term Disability
Vacation Pay (based on eligibility guidelines)
Holiday Pay (8 hours)
Christmas Bonus
Employee Discount
Employee Recognition Program
EAP Program
Referral Program
Perks
Competitive wages
Flexible schedules
Closed on Sundays
Unique team culture
'Promote from within' philosophy
Comprehensive benefit package
Employee discount
Summary
Department Supervisors are the front-line employees who ensure our stores are neat, clean, and well merchandised. The department supervisor provides our customers the silent sellers of visual presentation, signage, and organization to guide the customer through our stores and build their purchase. Their product knowledge and superior service are a critical part of our store team. This position also trains and develops associates to assist in their area. This supervisor works with and through their department assistants and other sales associates.
Responsibilities
Model and Drive Superior Service; Practice and teach customer service techniques.
Delegate tasks and responsibilities within your department. Follow-up on results. Provide direction and guidance.
Motivate department assistants and sales associates. Maintain a positive work environment.
Merchandise the sales floor; execute and maintain standards for presentation, signage, and product lifecycle in assigned department.
Communicate professionally and respectfully with associates, customers, and corporate officials.
Gain and maintain knowledge of products within the store, respond to questions and make recommendations about other products.
Stay current with present, future, seasonal, and special ads.
Maintain a clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.
Uphold company policies and procedures.
Utilize company reports and tools; and collaborate with leadership to deliver results in assigned department.
Assist team members in other areas as directed by supervisor or management
Qualifications
Passion for superior service and helping others
Cheerful and positive attitude
Consistent and reliable
Work a flexible schedule
Ability to bend, stoop and stand for long periods of time
Ability to lift up to 25 lbs. on a regular basis
Must be 18 years or older
A family-owned retail department store.
Hamrick's is a family-owned retailer with 80 years of excellence in providing value-driven merchandise to our loyal customers. We take pride in offering a wide range of quality products, from apparel to footwear, while maintaining our commitment to superior customer service.
Founded In 1945, Hamrick's currently operates at 21 locations in 5 states. Our core value of Great Brands and Incredible Prices Is successful due to our Great Teams and Incredible People, people just like you!
We have a promotion from within philosophy that fosters an environment of learning and growth where each employee can reach their highest potential. Hamrick's is growing and our success provides advancement opportunities in our stores and in our corporate office.
At Hamrick's we value our culture of honesty, integrity, and respect for each other. We are closed for business on Sundays to provide our team members with a better work life balance. We offer competitive wages, flexibility, and fair expectations for our employees.
Join our team and contribute to a legacy of success as we celebrate our 80th year!!
