What are the responsibilities and job description for the F/T Sales Associate position at Hamshaw Lumber?
We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training.
Essential Duties & Responsibilities
Customer Service:
- Provide a positive representation of Hamshaw Lumber
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all calls and inquires are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
- Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with maintaining back stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Provide assistance to Department Specialists, i.e. price changes, special orders.
- Ensure signage is current throughout the store.
- Operate forklift with proper training.
- Communicate any Store Support Center issue to General Manager for follow up.
- Communicate any merchandising, cost control or sales idea to General Manager.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
What to expect:
- You’ll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
- You’ll be on your feet for most of your shift (6 to 8 hours).
- You must lift up to 50 lbs.
Pay, Benefits, and Perks:
- Paid time off
- Health Insurance for medical, dental, vision, and prescriptions
- 401K
- Employee discounts on product
Click through and start your journey with us now!
Hamshaw Lumber is a family-run business that provides quality building supplies and exceptional customer service to Southwestern New Hampshire, North Central Massachusetts, and beyond.
Salary : $18 - $22
