Demo

Sales Associate

Hamshaw Lumber
Brattleboro, VT Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/26/2025

We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training.

Essential Duties & Responsibilities

Customer Service :

  • Provide a positive representation of Hamshaw Lumber
  • Proactively assist customers in solving problems.
  • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
  • Possess a friendly outgoing demeanor; work well with customers as well as associates.
  • Ensure all calls and inquires are answered promptly, courteously and effectively.
  • Forward any customer complaint that cannot be handled to a member of management.
  • Possess strong product knowledge and knowledge of store layout and location of products.
  • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

  • Assist in creating a positive, professional and safe work environment.
  • Assist with receiving, checking in and stocking of merchandise throughout the store.
  • Assist with maintaining back stock levels.
  • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
  • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
  • Assist with merchandise resets through the store.
  • Provide assistance to Department Specialists, i.e. price changes, special orders.
  • Ensure signage is current throughout the store.
  • Operate forklift with proper training.
  • Communicate any Store Support Center issue to General Manager for follow up.
  • Communicate any merchandising, cost control or sales idea to General Manager.
  • Participate in store meetings.
  • Be professional in appearance and actions.
  • Perform all other duties as assigned.
  • What to expect :

  • You’ll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
  • You’ll be on your feet for most of your shift (6 to 8 hours).
  • You must lift up to 50 lbs.
  • Pay, Benefits, and Perks :

  • Paid time off
  • Health Insurance for medical, dental, vision, and prescriptions
  • 401K
  • Employee discounts on product
  • Click through and start your journey with us now!

    Hamshaw Lumber is a family-run business that provides quality building supplies and exceptional customer service to Southwestern New Hampshire, North Central Massachusetts, and beyond.

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