What are the responsibilities and job description for the Medical Assistant position at Hamzavi Dermatology?
POSITION SUMMARY: Assists physicians or licensed healthcare practitioners in ensuring a smooth patient care experience and outstanding service to patients seeking skin, hair, nail and cosmetic medical services, including, but not limited to, preparing the rooms; pulling and maintaining charts; verifying documents; ensuring timely service; greeting patients; obtaining and documenting patient information; accompanying and/or assisting the providers with procedures; communicating with patients, providers and other staff members; updating the electronic medical records (EMR) system; and performing cleaning, sterilizing, organizing and inventory tasks.
QUALIFICATIONS (Minimum Education and Experience Required)
- Minimum one year of Medical Assistant experience.
CERTIFICATES, LICENSES, REGISTRATIONS: Certificate of Completion of Medical Assistance Program, BCLS Certification, and/or Certified Medical Assistant (CMA) Certifications preferred but not required.
COMPETENCIES (Knowledge / Skills / Abilities / Behaviors)
- “Customer First” Approach (responsive, helpful, conscientious, with both external (patients) and internal customers)
- Interpersonal Communication Skills (personable, tactful, diplomatic, builds rapport, treats others with dignity and respect; listens effectively)
- Team Oriented / Collaborative (cooperative, win-win approach with peers/other departments/other sites; supports the organization’s initiatives)
- Conscientious (reliable, trustworthy, quality/accuracy oriented, takes initiative)
Additional Competencies Specific to This Job
Maintains confidentiality, remains calm in emergency and/or stressful situations. Detail oriented, understands, interprets, and follows established protocols and safety precautions. Adapts well to change.