What are the responsibilities and job description for the REGIONAL FIXED OPERATIONS DIRECTOR position at Hanania Auto Group?
Job DetailsJob LocationHanania Automotive Corporate - Jacksonville, FLDescriptionHanania Automotive Groups is currently seeking a Regional Fixed Operations Director located in Jacksonville and St. Augustine, FL. The ideal candidate will be driven to train and develop our future leaders while growing the business!Job Summary : The Regional Fixed Operations Director is responsible for monitoring and communicating requirements for fixed operations personnel, productivity, profits and Customer Satisfaction to the dealership personnel. This individual is tasked with recruiting, and training, when necessary, fixed management personnel for the dealership. They are also responsible for supervising dealership management in areas pertinent to manufacturer and dealership goals and procedures. The position also requires the ability to establish and maintain good working relationships with dealership management and personnel.Responsibilities and Qualifications : Assure that dealership fixed management is focused on achieving the departmental goals set by dealership management.Monitor and instruct that all dealership activities are performed according to the applicable safety requirements and published procedures.Assist dealership fixed management in forecasting goals and objectives for personnel, expenses, sales and profits.Actively encourages the recruitment of dealership management candidates from internal and external sources.Assist dealership fixed operations in implementing and consistently performing accepted processes as determined dealership management and the manufacturer.Ensure that reporting systems required by general management and the manufacturer are maintained.Monitor warranty claims for factory compliance, plus timely and accurate filing.QualificationsEducation & Experience : High School Diploma or GED equivalence required.A minimum 5 years of managerial experience in the Automotive Industry required.Proficiency in managing data and trends using industry-specific software (Reynolds and Reynolds experience is a plus).Effective marketing of existing and potential customers through software.Ability to document, implement, and manage processes related to reception, shop flow, active delivery, warranty processing, CSI maximization, retention, and shop safety.Must be able to pass pre-employment screen (background & hair follicle drug test)Physical Requirements : Prolonged periods of sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.Must be able to bend, stretch, kneel, and squat.Prolonged periods of walking on a level surface throughout the dealership.
