Part Time Library Assistant

GENERAL SKILLS:

• Ability to learn and apply approved operating policies and procedures to the work environment and to exhibit the values and behaviors set forth in the HCLS Strategic Plan.
• Ability to establish and maintain professional working relationship and effectively communicate with all members of the public, library personnel, volunteers, and library administration.
• Ability to use library equipment: Glow Forge Laser Cutter, 3-D printer, Canon Large Format Printer, the ILS system, photocopier, fax, telephone, computer databases, Envisionware, and microfilm, plus their respective accounts in MS Teams, Outlook, and Bamboo to check their messages in a timely fashion.
• Ability to perform routine financial procedures including collecting payments and making change for library customers.
• Ability to learn and apply skills to research and answer informational questions in person, via the telephone, or via email.
• Ability to train library users to successfully access public computers, library OPAC, Internet, and other reference and information resources.

DUTIES AND RESPONSIBILITIES:

• Staff public service desk, make and answer telephone calls, and assist with in-house requests for information from customers of all ages.
• Assist customers in selection of materials and the location of various information resources.
• Perform tasks related to library card registration, automated circulation, interlibrary loan, holds, reference services, and other public services and routines.
• Assist customers using the OPAC and other bibliographic tools required for access to the collections, resources and information services of the Branch Library and the System.
• Assist customers in use of the public computers/software, resources/equipment housed in the Library.
• Maintain collections through collection development, weeding, shifting, shelf reading, and shelving as directed.
• Helps customers with use of photocopiers, microfilm readers/printers, online catalog, public computers, internet searching, online form submittal, and software programs (MS Office, databases etc).
• Performs routine financial procedures including making change, collecting payments for fines and lost books, and providing refunds. 
• Assist with the preparation of various programs, displays, and exhibits.
• Assists handicapped, hearing and print-impaired customers with library services, including recommending patrons for Services to the Blind and Print-Handicapped.
• Handles customer complaints and seeks to resolve problems; ensures customers comply with Library Code of Conduct, and reports issues up chain of command as appropriate.
• Develops and implements, with guidance from Branch Manager, a minimum of 3 goals during each annual Performance Evaluation period:  at least two (2) SMART Goals and one (1) professional development goal, all in alignment with the HCLS Strategic Plan.
• Maintains neat and orderly public, work, and support areas.
• Sorts through donated material and packs for transport.
• Performs any other duties as assigned.

Physical Requirements:

The qualified applicant must possess the following physical skills:

• Ability to sit for extended periods.
• Ability to frequently stand and walk, bend.  
• Ability to lift and move objects weighing up to 30 lbs.
• Must be able to bend, stoop and shelve books on all levels of shelving.
• Ability to use computers, telephones, calculators, copiers, printers, and FAX machines.
• Ability to drive with valid driver’s license; possesses personal transportation.

Minimum Requirements:

• High School Diploma or equivalent.

• Excellent personal communication skills.
• Computer/Internet skills.
• Ability to place items in correct alphabetical order and numerical sequence.
• A valid driver’s license and up-to-date automobile insurance.