What are the responsibilities and job description for the Relationship Banker position at Hancock County Savings Bank?
This position is responsible for processing various customer transactions; such as but not limited to deposits, withdrawals, and loan payments. Provide timely service and efficiently complete customer’s transactions while maintaining accurate records and proper cash handling. A Relationship Banker is also responsible for greeting all customers and providing exceptional customer service at all times. This position will also encompass a wide variety of tasks including opening new savings and checking accounts, CD's and IRA's.
ESSENTIAL FUNCTIONS
- Process customer transactions such as checking or savings deposits, check cashing and checking or savings withdrawals.
- Process customer loan payments.
- Selling money orders and official bank checks.
- Redeeming U.S. savings bonds.
- Process cash advances on credit cards.
- Ensure that all customers present the correct identification and that all signatures match the ID.
- Balance the ATM and replenish the cash and supplies in the ATM under dual control.
- Balance the Vault under dual control.
- Identify banking services to the needs of customers and answer customer inquiries. Refer customer questions and/or requests to the appropriate department. Accurately complete the required forms for the various banking services offered.
- Balance cash drawer daily and adhere to required cash drawer limits.
- Balance coin machine daily and empty full bags from coin machine
- Provide quality customer service at all times.
- Attend appropriate training sessions as required and complete regulatory compliance training in a timely manner.
- Work effectively as part of a team to gather information and solve problems.
- Prepare records for storage. Ensure proper record retention and destruction guidelines are followed.
- Meet the BSA/AML and OFAC requirements as outlined in the following:
- Bank Secrecy Act (BSA) Policy/Procedures
- Customer Identification Program (CIP)
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $12 - $16