Demo

Call Center Associate

Hand and Stone Massage and Facial Spa - Lakeland, FL
Lakeland, FL Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Hand and Stone is seeking customer service professionals in the Lakeland area who are open to working in a call center environment that are able to interview immediately. Our call center is open 7 days a week. We are targeting customer service professionals with great communication and computer skills. Skill sets that we are open to are Call Center, professional customer service (office, admin, receptionist, front desk, etc), retail or face to face customer service. You are a critical link in ensuring that our customers' booking experience is nothing other than OUTSTANDING!

The primary Qualifications and Requirements of this role include, but are not limited to :

  • Provide excellent customer service to members / guests
  • Assist in booking appointments, confirmation calls, client profile questions etc.
  • Receiving inbound calls assisting customers
  • No Sales involved
  • Promote health / wellness benefits of massage therapy
  • Maintain a professional and clean work environment & appearance
  • Positive, energetic attitude
  • Team player
  • Perform various other duties as assigned
  • Whats in it for you?

  • Medical, Dental, Vision & Accident Insurance (
  • based on full time or part time employees)
  • Paid Vacation (
  • full time employees)
  • 401k offered
  • Flexible schedules
  • Professional and safe work environment
  • Employee discounts
  • Opportunities for employment growth within company
  • Job Requirements :

  • Excellent personal appearance, good verbal and written communication skills.
  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Call Center Associate?

    Sign up to receive alerts about other jobs on the Call Center Associate career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $33,998 - $44,673
    Income Estimation: 
    $39,519 - $52,857
    Income Estimation: 
    $39,519 - $52,857
    Income Estimation: 
    $47,735 - $64,375
    Income Estimation: 
    $47,735 - $64,375
    Income Estimation: 
    $53,293 - $81,375
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Hand and Stone Massage and Facial Spa - Lakeland, FL

    Hand and Stone Massage and Facial Spa - Lakeland, FL
    Hired Organization Address Lakeland, FL Part Time
    Benefits: 401(k) Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Pai...
    Hand and Stone Massage and Facial Spa - Lakeland, FL
    Hired Organization Address Lakeland, FL Part Time
    Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible sch...

    Not the job you're looking for? Here are some other Call Center Associate jobs in the Lakeland, FL area that may be a better fit.

    Bilingual Call Center Representative

    Ambs Call Center, Tampa, FL

    Bilingual Call Center Agent (English/Spanish)

    Ambs Call Center, Tampa, FL

    AI Assistant is available now!

    Feel free to start your new journey!