What are the responsibilities and job description for the Spa Associate/Front Desk Receptionist position at Hand and Stone Massage and Facial Spa of Manassas?
Hand & Stone Massage and Facial Spa is rapidly expanding providing massages, facials, and waxing services 7 days a week. We are looking for an experienced Spa Associate at our Manassas, VA location.
Hand & Stone is seeking a friendly and enthusiastic individual to fill the role of Spa Sales Associate. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day.
Compensation: Hourly AND Bonus Commission
Spa Sales Associate Responsibilities:
- Meeting membership sales goals (there is a minimum requirement to sustain employment)
- Detailed knowledge of the menu of services
- Effectively communicate sales, promotions, and services options with clients
- Execute the daily operational tasks, day-to-day goals and priorities assigned by management.
- Uphold store cleanliness standards
- Scheduling appointments and balancing the daily schedule
- Communicating the continually changing schedule and operational needs with teammates
Spa Sales Associate Qualifications:
- Capable of working flexible hours (evenings and weekends required)
- Special consideration given to candidates with prior retail, beauty / wellness or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience
- Experience with Zenoti Booking software a plus
- Critical thinking skills, including conflict resolution
- Excellent verbal and written communication skills
- A fast learner, with a positive attitude, and remain calm in fast pace environment
- Computer proficient (a knowledge of retail/appointment booking computer systems, a plus.)
- A strong team player with ability to work independently with minimal supervision
- Exceptional organizational and prioritizing ability, high attention to detail, and ability to multi-task
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 18 – 36 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $14 - $16