What are the responsibilities and job description for the Spa Manager position at Hand and Stone Massage and Facial Spa?
NOW HIRING : SPA MANAGER
Hand & Stone Massage and Facial Spa - Farmington Hills, MI
Exciting Opportunity for a Driven Spa Manager!
Hand & Stone Massage and Facial Spa in Farmington Hills, MI is looking for a passionate, full-time Spa Manager to lead our team! If you are a goal-oriented leader with a background in sales management, spa operations, and customer service, this is the perfect opportunity to grow with a thriving franchise.
Key Responsibilities : As Spa Manager, your performance will be measured on the following key success metrics :
- Membership Growth
- Gift Card Sales
- Introductory Offer Bookings
- EBITA Targets
- Staff Utilization (Massage Therapists & Estheticians)
- Team Recruitment & Retention
- New Memberships by SPA Associates
- Service Enhancements, Upgrades, and Retail Sales
- Employee Satisfaction and Low Attrition
- 2 - 3 years of management experience in spa, salon, retail, or hospitality industries
- A flexible schedule, including availability for evenings and weekends
- A passion for wellness and a commitment to promoting massage and skincare benefits
- Excellent communication skills and a talent for fostering a positive team culture
- A track record of setting and achieving goals, and the ability to inspire others to do the same.
- Experience working on commission and coaching others to hit commission goals is a plus!
- Strong organizational skills, with a strategic mindset that understands both day-to-day operations and long-term business goals
- The ability to connect with staff and the community, building meaningful relationships
- Ability to develop and nurture connections within the massage and esthetics community
Qualifications : To excel in this role, you'll need :
What's in it for you?
Room to grow - with eight other spas in Michigan, there is opportunity to advance in your career with this franchisee!
About Hand & Stone Farmington Hills :
Hand & Stone Massage and Facial Spa in Farmington Hills, MI is part of a nationally recognized franchised brand known for exceptional spa services. As experienced, passionate owners, Sumit and Monica Bansai operate eight spas in Michigan. They are committed to enhancing the wellness of our community through top-tier massage and skincare services. Our mission at Hand and Stone Clinton Township is to create a serene, results-driven environment for both our clients and our staff.
Be part of something exciting - apply today to help shape the future of wellness in Michigan!
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
