What are the responsibilities and job description for the Front Desk Sales Associate position at Hand and Stone Massage and Facials Spa?
Responsibilities:
As a member of our Front Desk team, you would be responsible for helping us grow membership sales and creating great guest relationships. Our guests and team have recognized that we have a unique environment at Hand and Stone Massage and Facial Spa of Canton. We have a tremendous team of gifted massage therapists and caring front desk staff - all of who have created a welcoming, caring environment that our guests can feel from the moment they walk through our doors.
This is an entry-level position but experience in this area is a big plus. The position will be roughly 20-30 hours a week and need some flexibility to work days or nights up to 8:30 pm. Weekend availability is a requirement. The ideal candidate will have basic computer skills and excellent customer service. Previous experience with Zenoti Scheduling software would be amazing. Hourly pay is based on experience with commission and bonus potential.
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain accurate guest records and ensure confidentiality of information
- Process payments and maintain cash drawer accuracy
- Handle phone calls, emails, and other forms of communication
***must be available for nights and weekends***
***Experience with Zenoti is a plus***
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: No less than 30 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $13
