What are the responsibilities and job description for the Billing Administrator / Practice Manager/ OON Therapy Practice position at Hand & Physical Therapy NYC?
We are looking for an organized and experienced Physical Therapy Billing Administrator / Practice Manager to join our team
The Medical Biller / Practice Manager will support the therapists while being responsible for managing patient and insurance information, support and collaborate with Front office Receptionist / Administrative Assistant, and initiating payment processes and procedures. The ideal candidate will be well-versed in billing software, medical insurance regulations, and an expert at responding to patient and insurance inquiries. The medical biller will also be responsible for maintaining patient confidentiality, handling personal information, and providing world class customer service to all clients.
Medical Biller / Practice Manager Duties and Responsibilities
- Complete Revenue Cycle Management for OON OT/PT Therapy Practice
- Ensure patient information is accurate and complete
- Request any missing patient information
- Review referrals and authorizations
- Confirm patient benefits and insurance
- Follow all regulations and guidelines set by Medicare, state programs, and commercial insurances
- Review insurance claims and billing data in billing software (Web PT and Therabill)
- Create both paper and electronic copies of documentation
- Develop and maintain a tracking system of incoming and late payments
- Monitor and date late payments
- Initiate late payment notices to relevant parties
- Respond to questions and complaints from patients or insurance companies
- Follow-up on late or missed payment notices
- Monitor and resolve financial discrepancies
- Arrange payment plans and timelines for payments
- File and maintain organized documentation of all billing and record
- Follow set billing processes and procedures
- Update and review all accounts to keep records of payments up-to-date
- Work with personal information and maintain patient confidentiality
- Collaborate and support Front Office Receptionist / Administrative Assistant
- Provide concierge quality service to all clients throughout their course of treatment
Medical Biller / Practice Manager Requirements and Qualifications
- Bachelor’s degree in accounting, health care administration, finance, business, or related field preferred
- Two (2) years’ previous experience as a medical biller or in a related healthcare administrative position with certificate.
- Able to multitask, prioritize, and manage time efficiently
- Self-motivated and self-directed; able to work without supervision
- Excellent verbal and written communication skills
- Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of billing software a plus
- Strong customer service skills and comfortable answering both patient and insurance company questions
- Able to analyze problems and strategize for better solutions
- Experience with supervision and/or collaboration of administrative front office staff
- Desire to join a growing company
- Strong interpersonal skills
- Ability to represent the practice and therapists with outgoing personality
- Desire to support the growth and success of our therapy practice
About Us
We are a boutique therapy practice in Union Square, NYC, specializing in Physical Therapy, Occupational Therapy, Hand Therapy and Wellness programs.
To apply please email resume and include the subject "Experienced Billing Administrator" along with your salary requirements. Explain why you would be a good fit for our company, and why you are qualified to move to the next phase of interviews.
Job Type: Full-time
Salary: $55000 - $65,000.00 per year
Experience:
- OON Medical Billing: 2 years (Preferred)
- OON Therapy Billing Experience
- Complete Revenue Cycle Management
Education:
- Bachelor's (Preferred)
License:
- Medical Billing and Coding (Preferred)
Language:
- English (Required)
This is an In Office Position, Morning Shift
Salary : $55,000 - $65,000