What are the responsibilities and job description for the Future Opening: Medical Front Office / Patient Care Coordinator position at Hand & Physical Therapy NYC?
Hand Physical Therapy NYC is a Therapist owned and operated outpatient practice. Located in Union Square, New York City, we offer specialty Occupational Therapy , Physical Therapy, and Hand therapy services in a state of the art facility where our focus is on clinical care and customer service.
At this time, we are searching for a Patient Care Coordinator/ Front Office Administrator to join our team. Reporting directly to the Clinical Director, the Patient Care Coordinator performs clerical and receptionist duties, combined with patient tasks to assist the therapist(s). The most suitable candidates will be professional, energetic, attentive to details, well organized and possess an understanding of confidentiality and discretion.
ESSENTIAL FUNCTIONS:
- Greet patients and assist patients in and out of therapy area.
- Maintain a patient treatment schedule consistent with the needs of the facility.
- Maintain responsibility for general administrative support.
- Answer telephones, screen and refer incoming calls.
- Aid in the treatment and care of patients in a manner consistent with the American Occupational Therapy / Physical Therapy Association Code of Ethics and New York Occupational Therapy / Physical Therapy Practice Act.
- Prepare equipment for treatment as needed by the Therapist(s).
- Maintain facility records and filing, consistent with company procedures.
- Work with the billing department to ensure that all billing information is correct.
- Perform housekeeping duties; maintain order and cleanliness throughout the facility.
QUALIFICATIONS/REQUIREMENTS:
- Bachelors Degree/ Associates Degree or equivalent.
- Proficiency with Microsoft Office Word and Excel.
- Effective interpersonal, organizational and communication skills.
Hand Physical Therapy NYC offers competitive wages and a positive work environment.
Equal Opportunity Employer.
Job Type: 35-40 hours /week
Monday - Friday
Start date: Immediate
Job Type: Full-time
Job Type: Full-time
Salary: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
Work setting:
- Clinic
- In-person
- Office
- Outpatient
- Private practice
Education:
- Associates / Bachelors Degree or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Compensation: $45,760.00 - $52,000.00 per year
Hand Physical Therapy NYC is a private practice focusing on the physical rehabilitation of the whole body—from head to little toe. As a team of certified hand therapists, occupational therapists, and physical therapists, we take pride in our ability to provide the highest caliber of customized, one-on-one therapeutic treatment and
care for every body.
care for every body.
We work one-on-one with our patients to identify the source of the pain as well as any underlying cause(s). This type of comprehensive assessment allows our hand therapists and physical therapists to treat each patient’s immediate needs, as well as guide and educate patients with strategies, techniques, and therapeutic exercises that benefit long-term health.
Salary : $45,760 - $52,000