What are the responsibilities and job description for the Spa Ambassador position at Hand & Stone - Bryn Mawr & King of Prussia?
Benefits:
- 401(k) matching
- Bonus based on performance
- Employee discounts
- Training & development
Hand & Stone is a national company that specializes in massages and facials. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
Are you a passionate individual with excellent communication and customer care skills?
Our busy Bryn Mawr, PA, location is looking for a part-time Spa Ambassador to Welcome, Empower, and Connect with our clients.
To ensure our Members are having the best hour of their month, and to encourage new clients to become members by making a massage or facial a part of their monthly self-care ritual.
This part-time Spa Ambassador position includes evening and weekend hours.
Skills & Traits
- Computer Skills: Zenoti knowledge a plus
- Communication: Communicate with clients and provide service in a professional and personable way
- Authenticity: Convey genuine enthusiasm
- Relationship-Building: Excel in building client relationships
- Sales & Customer Engagement: Display exemplary customer care & ability to translate to membership sales
- Reliability: On-time arrival every shift
Responsibilities:
- Welcome, Empower, and Connect with Clients in order to meet our daily Membership Goals
- Build Relationships: Provide excellent customer care to members and guests, while building long-term relationships
- Communicate effectively: Answer phones, schedule appointments, and manage client inquiries
- Be knowledgeable about products, services, and policies
Benefits:
- Competitive Compensation - hourly wage PLUS commission
- Contests - let's test your sales skills - and reward your efforts!
- Ongoing Training - we are ALWAYS learning and improving
- Positive & Professional Work Environment - we enjoy our work, and we want you, too!
- Employee Discounts - discounts are available on products, services, and gift cards
Qualifications:
- computer literacy
- a high school diploma is required
- must be 18 years old or older
- must be exceptionally organized with an attention to detail
- must be a strong team player with the ability to work independently with minimal supervision
Salary : $15
