Regional Sales Manager

Are you a dynamic leader with a passion for driving operational excellence across multiple locations?

Hand & Stone Massage & Facial Spa is a leading spa franchise with over 600 locations across the U.S. and Canada. We’re seeking an experienced and results-oriented Regional Spa Manager for our Jacksonville market to oversee a portfolio of spas (Atlantic Blvd, Mandarin Blvd, & St. John's Town Center) and ensure their continued success. This role is perfect for a motivated professional who thrives on leadership, performance optimization, and fostering team growth. This is an on-site position.

**What We’re Offering**
- Competitive salary with performance-based bonuses
- Opportunities for career growth and advancement
- Benefits- Medical, Dental & Vision
-Generous PTO (17 days!)
-401K with 4% match from the company
- Growth potential in a dynamic and supportive environment
- A chance to shape the success of multiple locations
- Employee discounts and wellness benefits
- A supportive and collaborative corporate culture

**What You’ll Do**
As the Regional Spa Manager, you’ll oversee the performance and operations of multiple spa locations within your assigned territory. Key responsibilities include:
- Drive Performance Excellence:
- Utilize KPIs to assess operational strengths and weaknesses.
- Develop and implement action plans to improve performance across locations.
- Conduct detailed analysis of sales, marketing, and operational data to identify opportunities for growth.
-Staff Development & Training:
- Conduct in-spa training sessions, role-play scenarios, and regional operational training programs.
- Mentor and guide spa managers to enhance leadership skills and achieve their goals.

- Foster a culture of motivation, accountability, and high performance.
- Operational Leadership:
- Maintain detailed and organized files for each spa in your territory.
- Monitor and optimize budgets, staffing schedules, and inventory management.
- Ensure compliance with company policies and state/local regulations.
- Collaborative Communication:
- Work closely with Training, Marketing, and IT departments to align regional goals with company-wide initiatives.
- Act as a liaison between spa managers and the corporate team to address needs and opportunities.
- Customer-Centric Focus:
- Support spa teams in delivering exceptional guest experiences.
- Ensure that cleanliness, ambiance, and customer satisfaction are consistently prioritized.

**What We’re Looking For**
- Experience:
-3–5 years of multi-unit management experience in the spa, salon, wellness, retail, or hospitality industry.
- Strong track record of improving sales and operational performance across locations.
- Leadership & Communications Skills:
- A motivating leader who excels in mentoring, coaching, and team success.
- Exceptional organizational and problem-solving abilities.
- Business Acumen:
- Proficient in analyzing data and leveraging KPIs to inform strategy.
- Experienced in developing and executing performance improvement plans.
- Adaptability:
- Comfortable with travel to oversee spa locations in your region.
- Flexible and resourceful, with the ability to address challenges effectively.

**Join Our Team**
If you’re ready to lead a team of talented spa professionals and make a meaningful impact across multiple locations, we’d love to hear from you! At Hand & Stone, you’ll have the opportunity to grow your career, shape the success of your region, and contribute to a company that values wellness and excellence.

**Apply today** and step into a rewarding career as a Regional Spa Manager!