What are the responsibilities and job description for the Assistant Manager position at Hand & Stone Massage and Facial Spa?
Benefits:
- 401(k)
- Bonus based on performance
- Employee discounts
- Free food & snacks
- Opportunity for advancement
Hand and Stone Massage and Facial Spa is looking for an energetic Spa Assistant Manager with enthusiasm, strong organizational skills and a self-starter. The ideal candidate will have a minimum 2-4 years of sales/customer service experience, preferably in a membership based spa environment, this is a membership based sales model - experience in converting and coaching to converting memberships a plus. This opportunity is a great chance to learn and grow in your career. Hiring one Assistant Manager to oversee front desk operations for the Gilbert spa.
The primary Qualifications and Requirements of this role include, but are not limited to:
- Retail/sales experience
- A passion for people and sales
- Membership sales and conversions
- High level of enthusiasm with the desire to coach employees to improve their customer service skills
- Ability to promote the health and wellness benefits of both massage therapy and facials
- Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting
- Ability to work flexible schedule including days/evenings/weekends/holidays
- Knowledge and understanding of all spa services and product line
- Respond to client complaints courteously and timely
What’s in it for you?
- Salary plus commissions and generous bonuses with sales goals achievements
- Flexible schedules
- Professional and safe work environment
- Employee discounts
- Employee rewards program/employee referral bonus
- Matching 401K
- Cell phone monthly usage fee reimbursement
Salary : $38,000
