What are the responsibilities and job description for the Sales/Customer Service Associate position at Hand & Stone - Mooresville?
Benefits:
- 401(k) matching
- Employee discounts
- Free food & snacks
- Company parties
- Training & development
Job Description:
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
Hand and Stone Massage and Facial Spa, located in Mooresville, NC , is seeking a Sales/Customer Service Associates who love to meet people, make money and have fun!! You are a critical link in ensuring that our customers' experience in our spa is outstanding!
Do people often refer to you as their "positive, high energy" friend? Are you a passionate individual who is motivated by success and dollars? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your energy, excellent customer service skills and a positive attitude and smile!
We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!
Responsibilities:
- Meet daily sales goals by being postive and energetic about our services!
- Must be able to work evenings and weekends!
- Detailed knowledge of the menu of services – don’t worry, we’ll train you!
- Have excellent customer service to members and guests, while building relationships that last
- Articulate, Bubbly, Enthusiastic and Punctual
- Uphold Spa cleanliness standards
- Bring a positive and energetic attitude
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned which include light cleaning activities
What’s in it for you?
- Competitive Compensation - hourly wage PLUS generous commissions, no limit on what you can earn!
- Contests - do you want to put your sales skills to the test? See what we have in store!
- Career Advancement - You have the potential for rapid advancement, including leadership roles, based on performance.
- Ongoing Training - We are ALWAYS learning and improving.
- Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
- Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
- Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?
Qualifications:
- Having a high school diploma or equivalent is required
- Must be 16 years old or older
- Driver's license and transportation to and from work
- Must be a strong team player with the ability to work independently with minimal supervision
- Proficient with Computer Utilization
- Word, Google Sheets and Excel skills
- Social Media prowness
Salary : $15 - $20
