Payroll Manager

Hand & Stone Franchise Corporation is currently seeking a Payroll Manager to manage, process and oversee the payroll function for company operated spas and corporate employees.

About Hand & Stone:

Hand & Stone is the fastest-growing massage and facial franchise in the United States. Hand and Stone Franchise was launched in 2005 by founder John Marco, and the brand now boasts over 500 locations in the U.S. and Canada. We are the industry leader in providing quality, affordable membership-based massage and facial services.

Hand & Stone works hard to create a great culture for our corporate team and our system of franchises around the country. We value hard work, but we also recognize the humanity of each of our employees and do our best to meet our people where they are. We thrive on recognizing and rewarding our team for their accomplishments and continue to grow as a brand and regularly create new growth opportunities for our people as well.

Our Company Mission:

Hand & Stone Massage and Facial Spa is a brand built and supported by professionals passionately dedicated to providing superior massage and facial experiences at an affordable price. Hand & Stone Franchise Corp. is dedicated to helping driven and motivated entrepreneurs pursue a balanced lifestyle with our supportive and fulfilling franchise opportunities.

What We Offer:

• High growth opportunities in a thriving brand.
• Professional training, development, and continuing education opportunities.
• Employer contribution to health, dental, and vision insurance
• 401(k) match
• Free monthly massage or facial service
• Generous Paid Time Off and Holidays

Responsibilities:

• Full-cycle payroll preparation and processing for multiple states (PA, NJ, FL plus remote employees) in a multi-entity environment using ADP Workforce Now for 800 employees and growing.
• Perform payroll processing and certain administrative tasks such as updating employee changes, salary & deduction information and terminations.
• Run various pre-payroll processing reports, perform necessary comparisons and audit to ensure proper payroll balancing of all time batches and any adjustment batches. Including timecard exceptions, paid time off reconciliation, new hire entries, garnishments etc.
• Run special payroll runs, process manual checks, and out of sequence payroll runs
• Manage time and attendance, including auditing, consolidating and resolving discrepancies as required
• Responsible for owning the payroll vendor relationship. Main point of contact to manage the relationship.
• Manage benefits administration and retirement plan in HRIS/payroll system, ensuring technology and file feeds are working properly.
• Interface with Managers and answer employee inquiries related to all payroll questions.
• Prepare and analyze periodic reports of earnings, taxes, deductions, historical data and other relevant reports.
• Ownership of the company payroll tax filings and deposits, working with vendor to ensure compliance with local, state and federal tax agencies. Reviews and manages quarterly and annual tax filings and deposits. Sets up new local and state tax accounts as needed.
• Ensures compliance with federal, state, and local payroll, wage, and hour laws and best practices. Set up and compliance with garnishment and support orders including Federal, State, and local tax withholding.
• Prepare and send requested information to internal and external recipients as required including audits including workers' compensation and 401(k).
• Perform standard control procedures and maintain payroll-related records while ensuring legal compliance.
• Year-end payroll processing tasks including W-2 reconciliation, 401(k) Plan Testing, and ACA reporting, and other compliance reporting as requested. Responsible for consistent wage and hour compliance monitoring.
• Identifies and recommends updates to payroll processing software, systems, and procedures for efficiencies and scalability.
• Prepares and maintains accurate records and reports of payroll transactions.
• Review and verify spa compensation submissions for hourly employees, including commissions, tips, overtime, and time-off requests prior to processing payroll.
• Research and correct issues found during processing.
• Work closely with the HR team to resolve employee related pay inquiries and issues.
• Review and validate data flow reporting for accuracy from HR system into payroll system.
• Reconcile payroll prior to transmission and validate final reports for approval.
• Responsible for processing small, biweekly Canadian payroll using Ceridian Dayforce.
• Backup for employee onboarding.
• Performs other duties as assigned.

Desired Skills and Abilities:

• Must be detail-oriented, highly organized, and possess excellent time management skills to successfully meet established deadlines with high attention to detail.
• Must have excellent verbal and written communication skills
• Must have outstanding work ethic, willing to roll-up sleeves work attitude
• Able to collaborate and work cohesively within a team as well as work independently
• Able to multi-task and adapt effectively as business needs change
• Excellent organizational skills, attention to detail and accuracy
• Excellent analytical and problem-solving skills
• Excellent customer service, interpersonal and organizational skills
• Strong analytical, time management and problem-solving skills
• Ability to work quickly and accurately, under deadline pressure
• Ability to quickly own the whole payroll process independently

Education and Experience:

• Bachelor’s degree in human resources, business administration, accounting, or related equivalent experience.
• Minimum of 5 years of professional experience processing payroll start to finish. Experience managing benefits and retirement plans in HRIS/payroll system.
• Extensive experience in ADP Workforce Now required.
• Must have experience working for a multi-state and multi-company environment.

Hand & Stone Franchise Corp. is proud to be an Equal Employment Opportunity Employer.