BARTENDER

Description

POSITION SUMMARY
Provide the highest level of quality and service to our guests in an incredibly friendly atmosphere. Provide food and drink
service to guests seated at the bar and in the bar area, provide drink service to guests seated in the restaurant via servers,
and maintain the overall bar area.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable
Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Assist in preparing the bar for service by setting up bar and bar area; including preparing items such as linens,
silverware, and glassware, stocking liquors, changing kegs, preparing garnishes, and preparing drink mixers.
Greet all guests in a warm, personal and friendly manner.
Review drink and food menus, as well as any specials with guests seated at the bar and make recommendations.
Offer menus to guests seated at the bar and answer questions about menu items, offering descriptions and making
recommendations. Inform guests of daily specials including pricing if not listed on the menu. Explain how various menu
items are prepared, describing ingredients and cooking methods.
Monitor guests' physical condition when entering the restaurant and bar; monitor alcohol consumption while on the
premises to ensure all HCR and county serving policies are followed. Take appropriate steps according to HCR
policies to reduce the occurrence of alcohol related issues.
Take guests' food and beverage orders and enter orders into computers for transmittal to kitchen staff.
Check guests' identification to ensure that they meet minimum age requirements for consumption of alcoholic
beverages.
Prepare, garnish, and serve drinks for guests seated at the bar in an expeditious manner.
Check with guests to ensure that they are enjoying their food and drink items, and take action to correct any problems.
Remove dishes and glasses from the bar and take them to the kitchen for cleaning.
Prepare and present guests' checks according to policy, ensuring any special requests are followed (such as split
checks), and collect corresponding payments.
Polish and restock all glassware as needed.
Restock all bar items including wine, beer, condiments, etc.
Clean entire bar area including bar top, glass washer, etc.
Stock ice.
Take garbage and recyclable items to the appropriate destination.
Must be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and
attendance.

Qualifications

POSITION QUALIFICATIONS
Competency Statement(s)
Customer Oriented - Ability to take care of the customers needs while following company procedures.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
Safety - Ability to work safely by following all safety policies and procedures.
Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
Communication - Ability to communicate effectively with coworkers, guests, and management to ensure all needs are
met.
Conflict Management - Ability to deal with others in a negative situation and work towards a positive outcome.
Decision Making and Judgment - Ability to make sound decisions with available information while following HCR
policies.
Response to Direction - Receive and follow directions from supervisors; follow direction of computer generated
tickets.
Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal.
Friendly & Energetic - Ability to exhibit a cheerful demeanor towards others and bring energy to the performance of
the task.
Neat & Well Groomed - Neat & Well Groomed

SKILLS & ABILITIES
Experience: Six months to one year related experience.
Computer Skills: Experience with POS.
Certifications & Licenses:
Job offer contingent upon completion of background screening (any matters related to a bartender position may be considered in an employment decision).
Must pass test with Liquor Department and obtain liquor card.
Must take and pass all training tests 90% and higher.
Must be at least 21 years of age.

PHYSICAL DEMANDS
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5 hrs/day)

Physical Demands Lift/Carry
Stand C
Walk C
Manually Manipulate C
Reach Outward C
Reach Above Shoulder F
Climb O
Squat or Kneel F
Bend C
Grasp C
Speak C
11-20 lbs C
21-50 lbs F
Push/Pull
13-25 lbs F
26-40 lbs F

Other Physical Requirements
Vision (Near, Distance, Color, Peripheral, Depth)
Sense of Sound - Hear verbal requests by guests, coworkers, and managers
Sense of Smell
Sense of Taste
Sense of Touch
Ability to wear Personal Protective Equipment (PPE) Facemask, non-slip shoes, back belt when lifting over 25
lbs, safety glove when using knife.

WORK ENVIRONMENT
Fast paced, high energy, moderately noisy environment containing multiple personality types. Can become crowded
and can become high pressure.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is
intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not
intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and
requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of
employment, and the company reserves the right to change this job description and/or assign tasks for the employee to
perform, as the company may deem appropriate.