What are the responsibilities and job description for the Barista position at Hando coffee bar?
Hando Coffee Bar in Manvel, TX is looking for Baristas to join our team. Our ideal candidate is self-driven, ambitious, and engaged. We are currently looking for part time weekend positions! Saturday and Sunday availability is required for this hiring position.
Responsibilities
- Greeting customers in a friendly manner and taking food and drink orders
- Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks
- Preparing and serving food items such as, sandwiches and pastries
- Answering customers’ questions about menu choices
- Promoting and recommending menu options to customers
- Taking payment from customers
- Tracking and ordering inventory for cafe and beverage supplies, such as coffee beans, milk, napkins and cups
- Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning, troubleshooting and scheduling repairs
- Keeping the work environment and cafe seating area clean, sanitary and organized
- Responding to and resolving customer concerns or complaints
- Evaluating and modifying processes to improve efficiency and quality of service
- Attracting new customers and refining the menu
Qualifications
- Excellent listening and communication skills to effectively interact with coworkers and customers
- Basic coffee knowledge, such as how to prepare common coffee beverages, although advanced knowledge, such as roasting and grinding processes, coffee bean sourcing and flavor differences, can be helpful
- Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts
- Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas
- Attention to detail to manage specific customer requests as well as a high-volume beverage assembly line with minimal errors
- Time management and organizational skills to work efficiently and effectively in a high-volume workplace
We are looking forward to reading your application.