Project Manager

Established in 2004, Handsfree Group's expertise lies in delivering and setting up in-vehicle technology solutions, where we are recognized as pioneers. Our skilled team excels in enhancing vehicle safety and security, catering to innovative small and medium-sized enterprises as well as global corporations worth millions that demand top-tier vehicle technology and expert installation. We believe in creating a workplace where enjoyment and a lighthearted atmosphere coexist with the commitment to outstanding service.

As a Project Manager, you will oversee the successful execution of our most critical and complex projects, ensuring seamless coordination across scheduling, resource allocation, and communication between the Projects Team, clients, technicians, and contractors. You will lead the team in maintaining project efficiency, optimizing margins, and upholding high-quality standards. Additionally, you will provide strategic direction by supporting the Director of Operations in managing business operations, collaborating with Sales on project kick-offs, and driving continuous improvement initiatives. Through strong leadership and operational oversight, you will play a key role in enhancing team performance, streamlining processes, and ensuring the long-term success of our installation projects.

Key Responsibilities:

1. Leadership & Team Management:

• Lead and support the Projects Team, ensuring alignment with company goals.
• Hold regular check-ins with team members to review SMART goals and track progress.
• Act as the first point of communication and assistance for the team, escalating major issues to the Director of Operations.

2. Operational & Business Support

• Assist the Director of Operations with the overall operations of the business.
• Provide insights on project performance, team productivity, and process improvements.
• Help implement operational strategies to improve efficiency and service quality.

3. Scheduling & Coordination

• Schedule and manage installation appointments, ensuring efficient technician deployment.
• Verify job details and scope are accurately communicated to both technicians and customers.
• Monitor job progress and adjust schedules as needed to maintain efficiency.

4. Sales & Project Kick-Offs

• Communicate with the Sales Team to ensure smooth project transitions from quote to execution.
• Review project scope, expectations, and financial details before scheduling.
• Ensure customers and technicians receive clear, accurate project information.

5. Financial & Operational Oversight

• Ensure each job meets the approved margin and follows company financial guidelines.
• Track project costs and identify opportunities to optimize profitability.
• Collaborate with the Director of Operations to resolve any budgetary concerns.

6. Reporting & Customer Communication

• Maintain clear and timely communication with customers regarding project status and completion.
• Generate and submit reports detailing job completion, quality metrics, and any exceptions.
• Address customer inquiries and escalate concerns when necessary.

Quality Assurance & Compliance

• Ensure all documentation and reports are completed accurately and submitted on time.
• Conduct regular audits to confirm project data accuracy.
• Maintain a 98% First-Time Success Rate by ensuring proper planning and execution of installations.

Skills & Qualifications

• Strong leadership and team management abilities.
• Excellent organizational and problem-solving skills.
• Ability to manage multiple projects simultaneously while maintaining attention to detail.
• Strong analytical skills with a focus on financial oversight and project margins.
• Effective communication skills for working with customers, technicians, and internal teams.
• Proficiency in project tracking software, scheduling tools, and reporting systems.
• Ability to work in a fast-paced, deadline-driven environment.

Experience & Education

• Bachelor’s degree in business, Project Management, or a related field (required).
• 3 years of experience in project management, operations, or scheduling, preferably in the automotive or field service industry.
• Experience managing teams and leading cross-functional collaboration.
• Prior experience in aftermarket vehicle installations or field service operations is a plus.

Benefits

• Competitive Pay – Salary based on experience and qualifications.
• Health Benefits – Medical, dental, and vision insurance options.
• Retirement Plan – SIMPLE IRA with a 3% company match.
• Paid Time Off (PTO) – Vacation
• Paid Holidays – Enjoy company-observed holidays off.
• Bonus Opportunities – Performance-based incentives.
• Career Growth – Opportunities for advancement and professional development.
• Supportive Work Environment – A close-knit team and positive company culture.
• Hybrid Schedule - Flexibility to work both remotely and in the office.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• No weekends
• On call

Experience:

• Project management: 3 years (Required)

Ability to Commute:

• Chesterfield, MO 63005 (Required)

Work Location: Hybrid remote in Chesterfield, MO 63005

Salary : $60,000 - $70,000