What are the responsibilities and job description for the Senior UX Researcher II position at Handshake?
Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.
Your impact
Remember the uncertainty of searching for your first job? First internship, second job? Does anyone slide seamlessly into the start of their careers? Most of us don't; for millions of students every year, it feels like a mission fraught with invisible traps, no map, and the looming prospect of bills to pay. Access to help is not evenly distributed : not to connections nor to information on what's even possible out there.
That's where Handshake comes in. Our mission is to democratize access to opportunity : to help every student find the right job, no matter where they're from or who they know. We're the career network for Gen Z, with over 15M job seekers, almost 1M employers, and 1500 career centers coming together on our platform. Students need jobs and career guidance and nascent professional community, employers want to find and make great student hires, and career centers help us help everyone, ensuring it's not just students in-the-know who get in our doors. We're seeking you and your user researcher chops to help make it the best experience for all those involved!
Come help make our research team world-class to tackle this very tangible, incentives-aligned, real-world problem. You'll be helping making what we do rigorous, impactful, and joyful because, well, life is short. Let's do work that matters, together, and enjoy it as we go.
Your role
- Develop and monitor key user growth segments
- Extract quantitative data from external and internal sources
- Deliver insights from content trends that inform content strategy for the feed
- Plan and run evaluative research on design concepts pre and post launch
- Deliver fast actionable insights to the team that lead to measurable outcomes
- Recruit their own participants for research
- Deliver timely reports and maintain a repository of insights and recommendations
- Track recommendations and how those recommendations ladder up to OKRs, MAU, DAU, and revenue
- Develop and maintain strong partnerships with key stakeholders across the company by bridging user needs with measurable meaningful business outcomes
- Lead and help drive user-centered practices across the company by helping teams stay centered on user needs and user goals
Your experience
Compensation range
For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.
About us
Handshake is the career platform for Gen Z. With a community of over 17 million students, alumni, employers, and career educators, Handshake's network is where career advice and discovery turn into first, second, and third jobs. Nearly 1 million companies use Handshake to build their future workforce-from Fortune 500 to federal agencies, school districts to startups, healthcare systems to small businesses. Handshake is built for where you're going, not where you've been.
When it comes to our workforce strategy, we've thought deeply about how work-life should look at Handshake. With our hybrid-work model, employees benefit from collaboration and shared team experiences three days per week in our vibrant offices, and enjoy the flexibility of remote work two days per week. Handshake is headquartered in San Francisco, with offices in New York, London, and Berlin.
What we offer
At Handshake, we'll give you the tools to feel healthy, happy and secure.
Benefits below apply to employees in full-time positions.
US-specific benefits, in addition to the first section)
UK-specific benefits, in addition to the first section)
Germany-specific benefits, in addition to the first section)
Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com / careers.
Handshake is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at people-hr@joinhandshake.com.
Salary : $1,500 - $2,000