Assistant Operations Manager

Assistant Operations Manager
Handy Home &Hardware
727 15th Ave. SW, Valley City, ND

Full-Time Position: 32-40 hours per week
Pay: $18.00 - $25.00, depending on experience
Benefits: employee discount, weekend pay differential, paid time off, paid holidays, and Simple IRA matching

Job Summary:
We are seeking a highly organized and motivated Assistant Operations Manager to oversee the daily operations of our hardware store. The ideal candidate will have a strong background in inventory management, retail operations, and customer service. This role requires the ability to manage stock levels, streamline operations, and ensure an exceptional shopping experience for customers while maximizing store efficiency and profitability.

Store Hours:
Monday-Friday: 7:30am – 6:00pm
Saturday: 8:00am – 5:00pm
Sunday: 12:00pm – 4:00pm

Enjoy a flexible schedule (32-40 hours per week) with the requirement to work every other weekend (or possibly every third weekend), providing a great balance between work and personal time.

Key Responsibilities:
1. Inventory Management:

• Oversee inventory control, including stock ordering, receiving, and replenishing.
• Maintain optimal inventory levels to avoid stock outs or overstock.
• Conduct regular stock audits to ensure accuracy and reduce shrinkage.

2. Retail Operations Oversight:

• Manage daily store operations, ensuring cleanliness and organization.
• Ensure merchandise is properly displayed, labeled, and priced.
• Handle customer inquiries, complaints, and returns efficiently.

3. Team Management & Development:

• Lead and develop a motivated retail team, promoting collaboration.
• Provide training on operational tasks and customer service.
• Ensure compliance with company policies and safety standards.

4. Financial Management & Reporting:

• Track sales and inventory performance to optimize store operations.
• Collaborate on effective pricing and promotional strategy development.

5. Forklift & Electric Pallet Jack:

• Operation: Safely operate a forklift and electric pallet jack to load, unload, and move materials and products. Ensure proper handling and storage of items to prevent damage.
• Team Supervision: Oversee the use of forklift and electric pallet jack by warehouse staff, ensuring safe operation and compliance with operational procedures.

6. Rental Equipment:

• Knowledge: Develop a strong understanding of rental products' specs, usage, and maintenance to assist customers, while training staff in proper use, maintenance, and procedures to ensure satisfaction and confidence.
• Light Maintenance: Perform basic maintenance and troubleshooting on rental equipment, including cleaning, oiling, and replacing parts, to ensure equipment is in safe and working condition for customers.
• Inventory and Tracking: Maintain accurate records of rental equipment inventory, usage, and maintenance schedules, ensuring all equipment is tracked and properly maintained.

7. Bobcat Snow Removal:

• Training: Receive training and demonstrate proficiency in using a Bobcat for snow removal, including proper equipment handling and maintenance.
• Operation: Ensure proper snow removal around loading areas, parking lot, and entrance points, using Bobcat to maintain clear, hazard-free pathways for employees and customers.

Qualifications & Requirements:

• Valid Driver’s License
• Highschool Diploma or GED equivalent
• Experience in Retail Management, Supply Chain, or related field (preferred).
• Strong understanding of inventory systems and point-of-sale (POS) systems (preferred).
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask, prioritize, and make decisions in a fast-paced environment.
• Proficient in Microsoft Office Suite and other relevant software programs (preferred).
• Strong problem-solving skills and attention to detail.
• Ability to stand for extended periods and occasionally lift heavy items (up to 60 lbs.).

If you are a results-oriented individual with a passion for retail operations and inventory management, we invite you to apply for the role of Assistant Operations Manager and join our dynamic team at Handy Home & Hardware.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Employee discount
• Paid time off
• Retirement plan

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $18 - $25