What are the responsibilities and job description for the Customer Service Representative A position at Handyman Connection of South Shore Boston, MA?
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
Fast-paced local office of a Home-Improvement Franchise has an opening for a part-time Customer Service Representative. We are growing rapidly, so we're looking for additional office support to take us to the next level.
A bit about us...our customers love us! We have 4.7-star Google rating and over 50% repeat customer base. Handyman Connection, South Shore has been in business 6 years and is a locally owned Home Improvement company dedicated to excellent customer service and quality workmanship.
In this role, you'd be responsible for coordinating home improvement projects with a team of 15-20 craftsmen and customers throughout the South Shore. Its a fast-paced, dynamic role that will require you to think on your feet and multi-task. The work is based in the office in Hanover, but it is a clean, comfortable work area that enables social distancing.
Be sure to visit our website and Google our business to see what our customers say about our work.
What You Will Receive
- Earn competitive pay depending on your skills, experience and availability
- Part-time to start, with the option to go full-time in the future.
- Work during traditional business hours with flexibility on start time & days – and no nights!
- Professional office with a friendly touch!
- Excellent training and support
- Branded apparel available (or business casual attire)
Responsibilities
- Strong telephone and written communication skills
- Dedication to excellent customer service
- Outgoing personality; enjoys working with people
- Able to manage small business details while working independently
- Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
- Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint
- Knowledge of home repair and light remodeling a plus
- Experience working in a Customer Service Role or Telemarketing Role preferred
Check us out on the web at: www.handymanconnection.com/south-shore/
#ZR
Salary : $19
