What are the responsibilities and job description for the Front Desk Agent position at Hanford House Inn?
Join Our Team at Hanford House - Front Desk/Guest Experience Agent
Are you passionate about providing exceptional hospitality? Do you thrive in a positive work environment where teamwork is valued? Look no further—The Hanford House is seeking a friendly and dedicated part-time Guest Experience Agent to join our acclaimed boutique hotel team. The ideal candidate has AM availability on weekdays and the flexibility to work some weekends.
Benefits of Joining Us:
- Be a part of a supportive and close-knit team in a serene environment.
- Enjoy paid break times, holiday pay, and a 401K offering.
- Flexible scheduling options to accommodate your existing commitments, perfect for afternoon commitments and or working around children in school.
Job Responsibilities:
As a Guest Experience Agent, you will:
- Welcome guests with warmth and professionalism.
- Assist with reservations and provide concierge services.
- Handle phone inquiries and bookings promptly and courteously
Qualifications:
- To excel in this role, you'll need:
- Proficiency in computer skills.
- Strong written and verbal communication abilities.
- Genuine passion for hospitality and guest satisfaction.
- Ability to work independently and efficiently.
- Excellent multitasking skills.
- Knowledge of local wineries, restaurants, and activities is a plus.
- A positive attitude and willingness to be a team player.
Work Schedule:
This part-time position entails 2-3 days per week, with flexible shift options available. Shifts are split into two per day: 8:30am – 1:30 pm and 1:30 – 7 pm. Our hotel operates seven days a week. MUST BE WILLING TO WORK SATURDAYS & SUNDAYS to start.
About Hanford House & Element restaurant:
The Hanford House is a quaint hotel in historic downtown Sutter Creek among Sierra Foothills Wine Country. Element restaurant, located in the Hanford House, is a space where you can enjoy delicious, home-cooked meals that comfort your body and soul.
About Zellah Collection:
Zellah Collection manages The Hanford House & Element Restaurant. At Zellah, we are committed to genuine, unscripted hospitality. Our team embraces the ethos of 'one who knows the path' and deeply understands our guests' journey. We work to ensure that our guests are always met with authenticity and care.
Apply Now:
We'd love to hear from you if you're ready to embark on a rewarding hospitality journey with us! Visit our website at hanfordhouse.com to learn more and submit your application.
Job Type: Part-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 4 hour shift
- Day shift
- Evenings as needed
- Morning shift
- On call
- Weekends as needed
Ability to Relocate:
- Sutter Creek, CA 95685: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $22