What are the responsibilities and job description for the Sales Account Manager - Surestep position at Hanger?
Sales Account Manager - Surestep
Job ID
2025-28878
Positions
Job Location
US-IN-South Bend | US-TN-Nashville | US-TN-Memphis | US | US-KY-Lexington | US-VA-North Chesterfield | US-VA-Norfolk | US-MO-Riverside | US-MO-St. Louis
Telecommute
Regional Remote Position
FT / PT
Full-Time
Category
Sales | Marketing | Communications
Why Us?
Headquartered in South Bend, Indiana, Surestep fabricates, markets, and sells a comprehensive line of custom orthotic devices that benefit children with mobility challenges. The company's mission "to enrich and transform lives through compassionate service and innovation" is what drives the passion to continue to develop high-quality, innovative products that result in exceptional patient outcomes. Each Surestep team member is an important part of this life-changing process. Founded in 2000, Surestep custom devices are sold through its vast network of O&P partners throughout the United States and in more than 30 countries. South Bend is located just 40 minutes southeast of Lake Michigan and 90 minutes east of Chicago. Ranked No. 4 by Forbes Magazine, "Best Places to Live in America and Most Affordable Cities" edition, South Bend is also home to the beautiful and historic University of Notre Dame, where people can enjoy top-level sporting and entertainment events close to home.
Could This Be For You?
The Surestep Sales Account Manager is responsible for maintaining revenue streams within existing customers, driving sales growth within established customers, and the acquisition of new customers in a specified region or major geographical area. The terriroty for this position will include, but is not limited to a mix of Midwest and Southeast states. This is a remote position, where the ideal candidate will reside within the defined territory. Travel is required.
Your Impact
Principal Duties and Responsibilities (Essential Functions) :
Build relationships with current and prospective customers based on trust, integrity, empathy, mutual benefits and patient outcomes
- Develop and execute a strategic sales plan for the assigned geography or set of accounts which maximizes revenue generation
- Work with marketing, the education team and other Surestep resources to implement programs to achieve assigned territory revenue and profitability goals
- Develop new accounts and manage existing accounts, leveraging technical support and customer satisfaction activities
- Contribute to the development of market, product and pricing strategies. Provide input to customer quote and deviation requests.
- Learn and maintain proficiency with Salesforce and enter sales activity and customer information on a timely basis
- Effectively deliver and reinforce the Surestep value proposition to existing and potential customers
- Treat the assigned geography and / or accounts as a personal franchise in a way that utilizes time and company resources in a cost- effective way that will enhance the Surestep brand, customer satisfaction and revenue growth
- Troubleshoot and resolve problems regarding product delivery or quality
- Participate in education and training conferences on selling and marketing of Surestep devices
- Maintain an understanding of current and future products, the competitive landscape, and how to most effectively compete in the assigned set of customers or geography
- Travel required 50% - 75% to customer locations, with overnight and flight travel as needed. Travel will include heavy highway driving.
Secondary Job Functions :
Daily / Weekly updates to contact management and sales activity in Salesforce
Minimum Qualifications
Additional Success Factors
Pay range of $75,000.00 - $95,000.00 salary range commission benefits. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.
Our Investment in You
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
ERF-STP
LI-Remote
Salary : $75,000 - $95,000
